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Surcharge Program

We provide merchant services payment systems for all businesses

Surcharge Credit Card Processing

Many consumers today don’t carry cash and instead make purchases with a credit or debit card. Why is that? Well, fumbling around with cash and change can be cumbersome. We’ve all experienced that juggling act at the counter. Cards are simply more convenient.

It’s important to offer your customers a convenient way to pay. However, that convenience you offer isn’t free. You’re required to pay processing fees on each credit card transaction, sometimes as much as 4%. Especially if you run a small business, these fees add up quickly and can affect your profitability.

Do you need a solution to help you offset these fees? With KAJA’s Surcharge Program, you can require customers who choose to pay with plastic to also cover the fees that would otherwise be your responsibility. This allows them to still enjoy the convenience of paying with a credit card, at little or no cost to you.

How Our Surcharge Program Works

While surcharge programs may differ slightly between payment processors, the root of them remains the same. It’s a way for merchants to require customers to pay for their own convenience, rather than take on those expenses themselves.

KAJA’s surcharge program allows a merchant to substantially reduce their monthly credit card processing fees, because those fees become the responsibility of the customer. This helps merchants to rapidly increase profitability, which can be especially impactful for smaller businesses.

Here’s how it works. First, a merchant doesn’t have to change any of their prices to implement this program. All they need to do is post signage stating that all credit transactions now carry a customer service charge. KAJA will provide this signage and register merchants with card brands when they choose to implement a surcharge program. We’ll also provide a terminal or POS system equipped to process surcharged transactions simply and securely.